Privacy Policy

Introduction

This Privacy Policy explains how FINATIVE ("Company," "we," "us," or "our") collects, uses, and protects your personal data when you use our website https://www.translatives.com and the services available through it ("Service").

By accessing or using the Service, you agree to this Privacy Policy. If you do not agree, please do not use our Service.

Data We Collect

• Information You Provide: This includes name, email, uploaded content, and any data submitted through forms or correspondence.
• Automatic Data: We collect browser type, IP address, device information, usage patterns, and cookies to optimize the Service.
• Third-Party Data: We may receive information from social media platforms, analytics providers, and payment processors (e.g. Stripe).

Use of Personal Data

• To provide and maintain the Service
• To manage user accounts and authentication
• To communicate updates and promotional content
• To process payments and issue invoices
• To improve service performance and user experience
• To comply with legal obligations under Hong Kong law

Data Retention

We retain personal data as long as necessary for the purposes stated above, or to comply with applicable legal and regulatory requirements in Hong Kong.

Data Sharing

• With service providers such as cloud hosting, analytics, and payment processors
• With business partners or affiliates under confidentiality obligations
• With authorities or regulators as required by law or legal process
• In connection with business transfers (e.g. merger or acquisition)

Your Rights under Hong Kong Law

Under the Personal Data (Privacy) Ordinance (PDPO), you have the right to:

• Request access to your personal data
• Request correction of inaccurate data
• Withdraw consent for marketing communications

To exercise these rights, contact us at support@translatives.com.

Cookies and Tracking Technologies

We use cookies and similar technologies to analyze traffic and enhance user experience. You may adjust browser settings to manage cookie preferences.

Security

We implement industry-standard safeguards including encryption, secure storage, and access controls to protect your personal data. However, no method is 100% secure.

Children’s Privacy

Our services are not intended for users under the age of 13. We do not knowingly collect data from children. If you believe we have, please contact us for removal.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their content or privacy practices.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes are effective upon posting. We encourage you to review this page periodically.

Contact Us

For any questions, access requests, or complaints, please email us at support@translatives.com.